‘Cybersecurity issue’ takes MoneyGram offline for three days – and counting

'Cybersecurity issue' takes MoneyGram offline for three days – and counting

September 23, 2024 at 05:38PM

MoneyGram’s global money transfer services are down due to a cybersecurity issue, affecting in-person and online transactions. The company has not disclosed a timeline for restoration or confirmed a ransomware attack. MoneyGram has hired cybersecurity experts, initiated an investigation, and is cooperating with law enforcement. The company stores sensitive customer data and was acquired by Madison Dearborn Partners for $1.8 billion in 2023.

Based on the provided meeting notes, it is clear that MoneyGram is facing a significant cybersecurity issue that has resulted in the shutdown of its systems and payment services. The specific cause of the outage has not been explicitly confirmed as a ransomware attack, although there are suspicions regarding a “digital intrusion.”

MoneyGram has acknowledged the issue as a “cybersecurity issue,” and while they have not used the term “ransomware,” they have taken steps such as hiring third-party cybersecurity experts and collaborating with law enforcement to address the situation.

It is also important to note that MoneyGram’s extensive access to sensitive customer data makes it a prime target for potential theft and fraud. With over 150 million customers worldwide, this issue has significant implications for a large consumer base.

The acquisition of MoneyGram by private equity firm Madison Dearborn Partners in 2023 for approximately $1.8 billion adds a layer of complexity to the situation, as the resolution of the cybersecurity issue will be of critical importance in safeguarding both the company’s and its customers’ interests.

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