September 23, 2024 at 05:00PM
Kaspersky withdrew its anti-malware software from US customers’ devices due to a ban from the US Department of Commerce. The company partnered with UltraAV to automatically replace the lost software. Users expressed skepticism and trust issues with UltraAV, with some planning to switch to other providers. Kaspersky claims to have worked closely with UltraAV to maintain security standards.
From the meeting notes, the key points are:
– Kaspersky has withdrawn its anti-malware software from US customers’ devices due to a ban by the US Department of Commerce and is partnering with UltraAV to automatically replace the lost software.
– Kaspersky shut down its US operations and laid off US-based employees following its addition to the Entity List by the Biden administration in June over national security concerns.
– Customers were initially assured by Kaspersky via email that they would receive continued cybersecurity protection from UltraAV, but it reportedly did not mention that the software switch would be automatic.
– Some users are unhappy with the change to UltraAV and have expressed distrust and plans to uninstall the software.
– Kaspersky claims it worked closely with UltraAV to maintain security standards and ensure a seamless transition for users.
In summary, Kaspersky has faced challenges following the US ban and has partnered with UltraAV to replace its software for US customers. The transition has met with resistance from some users, but Kaspersky has emphasized its efforts to maintain security standards for customers.