October 7, 2024 at 05:36PM
American Water, a major water provider in the US, has suspended billing and taken its MyWater app offline due to a cybersecurity breach. The company is conducting an investigation, cooperating with law enforcement and outside security investigators. It assures customers of safeguards for their data and minimal impact on water operations. The water industry is under active attack, emphasizing the need for enhanced cybersecurity measures.
It appears that American Water, a major water provider in the US, has experienced a cybersecurity breach that led to the company stopping billing and taking its MyWater app offline. The incident prompted the company to disconnect or deactivate certain systems in an effort to protect customer data and prevent further harm to the environment. The company has assured customers that there will be no late charges during this period. American Water has taken measures to contain and remediate the situation and is working with law enforcement and outside security investigators.
The company has also reported that it does not expect the incident to have a material effect on its financial condition or results of operations. However, it is notable that the water industry is increasingly becoming a target for cyberattacks, with reports of nation-state-backed groups hacking into water company systems. This trend has prompted government agencies, such as the US Environmental Protection Agency, to take action to improve the cybersecurity of water systems in the country.
Overall, the situation underscores the growing cybersecurity challenges faced by critical infrastructure providers like water companies, and the need for comprehensive measures to protect against cyber threats.