Crooks stole personal info of 77k Fidelity Investments customers

Crooks stole personal info of 77k Fidelity Investments customers

October 10, 2024 at 05:35PM

Fidelity Investments informed 77,099 individuals about a data breach in August, assuring that their accounts were not compromised. The breach involved unauthorized access to customer information between August 17-19. Fidelity is offering two years of free credit monitoring and has engaged an external firm to investigate the incident.

### Meeting Takeaways on Fidelity Investments Data Breach

1. **Incident Overview**: Fidelity Investments reported a data breach affecting 77,099 individuals that occurred between August 17 and August 19, leading to the unauthorized access of certain personal information.

2. **Security Assurance**: Fidelity has stated that no access was made to customer accounts and emphasized that the incident involved a breach of newly established accounts.

3. **Breach Details**: While specific types of stolen data have not been disclosed, the breach was confirmed to be limited to a small subset of customers.

4. **Response Actions**:
– The breach was detected on August 19, prompting immediate measures to secure the IT systems and remove unauthorized access.
– An external security firm has been engaged to investigate the breach and its implications.
– Affected individuals are being notified and offered credit monitoring services.

5. **Customer Impact**: Fidelity has over 51.5 million customers and has assured that there is currently no evidence of misuse of their personal information linked to the breach.

6. **Previous Incidents**: This breach comes on the heels of a prior incident in March involving Fidelity Investments Life Insurance, where nearly 30,000 customers had their financial information compromised through a third-party breach.

7. **Company’s Commitment**: Fidelity emphasized their serious commitment to customer service and information security, providing resources for affected customers to address their concerns.

### Next Steps for Individuals Affected:
– Monitor communications from Fidelity for additional information and resources.
– Take advantage of the offered two years of free credit monitoring.
– Remain vigilant for any unusual activity on personal accounts or information.

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