Hackers blackmail Globe Life after stealing customer data

Hackers blackmail Globe Life after stealing customer data

October 17, 2024 at 10:39AM

Globe Life reported an extortion attempt by an unknown threat actor who demanded payment to prevent the release of stolen data from earlier this year. The breach could affect over 5,000 customers of its subsidiary, American Income Life Insurance Company. However, the company claims operations and financials remain largely unaffected.

### Meeting Takeaways from Globe Life Incident

1. **Incident Overview**:
– Globe Life reported a data breach earlier this year, with an unknown threat actor attempting to extort the company for not disclosing stolen data.

2. **Company Background**:
– Globe Life, founded in 1900, is a major provider of life and health insurance in the U.S. with a market cap of $12 billion and over $5.3 billion in revenue.

3. **Data Breach Details**:
– The breach was disclosed on June 13, following the company’s review of vulnerabilities related to web portal access permissions and user identity management.
– There are concerns regarding accessed consumer and policyholder data, potentially affecting millions.

4. **Impact on Customers**:
– At least 5,000 customers of American Income Life Insurance Company, a subsidiary of Globe Life, are known to be affected, with potential for this number to rise as investigations continue.

5. **Extortion Attempt**:
– The threat actors attempted to extort money from Globe Life in exchange for not releasing stolen information.
– The data involved includes personal customer information such as names, email addresses, phone numbers, postal addresses, Social Security Numbers, health data, and policy information.

6. **Clarification on Extortion Method**:
– The extortion does not involve ransomware; there has been no encryption or locking of files on Globe Life’s systems.

7. **Operational and Financial Impact**:
– Globe Life asserts that while there are concerns about the breach, it believes the incident will not materially impact business operations or financial performance.

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