October 21, 2024 at 12:56PM
Microsoft has issued a warning about potential crashes, specifically the blue screen of death, affecting certain ASUS laptop models during the upgrade to Windows 11 version 24H2. Users of these devices should take caution before proceeding with the update.
**Meeting Takeaways:**
1. **Issue Identified**: Microsoft has reported a problem with certain ASUS laptop models experiencing Windows crashing, resulting in a blue screen of death (BSOD).
2. **Affected Version**: The issue occurs during the upgrade to the latest version of the operating system, which is Windows 11 version 24H2.
3. **Next Steps**: Further investigation may be required to identify specific ASUS laptop models affected and possible solutions or workarounds for users attempting the upgrade.
4. **Communication Strategy**: It may be necessary to communicate this issue to relevant stakeholders, including customer support and ASUS, to manage user expectations and provide assistance.
5. **Monitoring Progress**: Ongoing monitoring of user feedback and Microsoft updates regarding this issue will be essential for timely response and resolution.