October 24, 2024 at 05:42PM
Schubert Jonckheer & Kolbe LLP is investigating a cyberattack on American Water Works Company, potentially affecting 14 million customers. The company has temporarily disabled its customer portal and billing. Customers may face identity theft risks and are encouraged to seek information about their legal rights regarding the incident.
**Meeting Takeaways from the Press Release:**
1. **Cyberattack Investigation**: Schubert Jonckheer & Kolbe LLP is investigating a cyberattack and data breach that may affect the private information of up to 14 million customers of American Water Works Company, Inc.
2. **Company Profile**: American Water Works is a New Jersey-based utility company operating in 14 states and managing around 500 water systems.
3. **Incident Announcement**: On October 7, 2024, American Water disclosed the cybersecurity incident via a Form 8-K filed with the SEC. In response, they have shut down their MyWater customer portal and suspended billing.
4. **Lack of Communication**: American Water has not confirmed whether customer information was compromised and has only stated that further information will be provided as appropriate.
5. **Types of Data Affected**: The data involved includes personally identifiable information, such as names, emails, addresses, phone numbers, financial information, health information, and other sensitive data.
6. **Risks to Customers**: Customers may face risks including identity theft, financial fraud, and violations of privacy due to this breach.
7. **Potential Legal Action**: Affected individuals may be eligible for damages or injunctions to alter the company’s cybersecurity practices.
8. **Call to Action**: Individuals who received notifications about the breach or are current/former customers are encouraged to contact Schubert Jonckheer & Kolbe LLP for information regarding their legal rights or to visit their website.
9. **Firm Background**: Schubert Jonckheer & Kolbe LLP specializes in representing consumers, employees, and shareholders in class action lawsuits and is based in San Francisco, with a nationwide presence through co-counsel.
For further details, individuals are directed to the firm’s website at https://ift.tt/qRnpVFh.