October 27, 2024 at 05:47PM
Thousands of users are blocked from upgrading to Windows 11 24H2 due to compatibility holds related to hardware and software issues. Specific devices, applications, and drivers may cause crashes or other malfunctions. Microsoft advises users to resolve these issues through updates, avoiding manual installation attempts that could lead to errors.
**Meeting Takeaways: Windows 11 24H2 Compatibility Holds**
1. **General Overview:**
– Windows 11 24H2 is currently unavailable for many users due to Microsoft-imposed compatibility holds on certain hardware and software configurations.
2. **Common Issues Caused by Compatibility Holds:**
– Compatibility holds prevent installation to avoid crashes, performance issues, and freezes.
3. **Specific Compatibility Holds:**
– **ASUS Devices (X415KA, X515KA):** Blue screen errors confirmed; update paused until ASUS issues firmware updates.
– **Voicemeeter App:** MEMORY MANAGEMENT blue screen error post-installation due to driver incompatibility; update paused until VB-Audio Software provides a fix.
– **Integrated Cameras:** Issues with face detection and app functionality after upgrade; Microsoft has paused updates for affected devices.
– **Safe Exam Browser:** Versions 3.7 or lower will not work after the update; Microsoft is blocking updates for these installations.
– **Easy Anti-Cheat:** Compatibility issues causing system crashes on devices with outdated drivers; update paused until drivers are updated.
– **Fingerprint Sensors:** Non-responsive after locking; Microsoft has applied a hold while awaiting firmware updates.
– **Wallpaper Customization Apps:** Update blocked due to potential issues post-installation; users encouraged to update their apps.
– **Intel Smart Sound Technology:** Known incompatibility with specific driver versions; updates to newer driver versions (10.30.00.5714 or 10.29.00.5714) recommended after which the update might take 48 hours to become available.
– **Asphalt 8 (Airborne):** Update block due to potential freezing issues with the game.
4. **Recommended Actions for Affected Users:**
– Users are advised not to attempt manual updates via the Windows Installation Assistant or media creation tool.
– Check and update specific software or hardware drivers causing the compatibility holds.
– Wait for Microsoft to lift the holds, as forcing the update could result in significant system issues.
**Next Steps:**
– Monitor for software and firmware updates that may resolve compatibility holds and enable installation of Windows 11 24H2.