Ford investgates alleged breach following customer data leak

Ford investgates alleged breach following customer data leak

November 19, 2024 at 03:15PM

Ford is investigating a potential data breach involving 44,000 customer records allegedly leaked by a hacker on a forum. The records, which include identifiable information, could facilitate phishing attacks. The company is currently assessing the situation, acknowledging the seriousness of the claims, and advising caution regarding unsolicited communications.

### Meeting Notes Takeaways

1. **Investigation of Allegations**:
– Ford is investigating claims of a data breach involving 44,000 customer records leaked on a hacking forum.

2. **Threat Actors**:
– The breach was announced by a user named ‘EnergyWeaponUser,’ implicating another hacker, ‘IntelBroker,’ in the incident from November 2024.

3. **Nature of Leaked Data**:
– The leaked records include customer names, physical addresses, purchase details, dealer information, and timestamps.
– While not extremely sensitive, the data contains personally identifiable information (PII) that could lead to phishing or social engineering attacks.

4. **Data Release Details**:
– The data was offered for free on BreachForums, accessible to registered members for a small fee of approximately $2 in credits.

5. **Ford’s Response**:
– A Ford spokesperson confirmed the company’s awareness and ongoing investigation into the breach allegations.

6. **Credibility of Threat Actor**:
– ‘IntelBroker’ has a history of confirmed breaches at multiple high-profile organizations, lending credibility to the current allegations.

7. **Global Impact**:
– The locations of customers in the leaked data span multiple countries, including the United States.

8. **Recommended Mitigation**:
– Individuals should be cautious with unsolicited communications and avoid disclosing further information, even under various pretexts, due to the potential risk from the leaked data.

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