Ford investigates alleged breach following customer data leak

Ford investigates alleged breach following customer data leak

November 20, 2024 at 03:43PM

Ford is investigating claims of a data breach involving 44,000 customer records leaked by hackers on a forum. Initially serious, the investigation revealed it involved a third-party supplier and public dealer addresses. Ford confirmed there was no breach of its systems, and the matter is reportedly resolved.

**Meeting Notes Takeaways:**

1. **Allegations of Data Breach:** Ford is investigating claims of a data breach involving 44,000 customer records allegedly leaked by a threat actor on a hacking forum.

2. **Threat Actors Involved:** The threat actor ‘EnergyWeaponUser’ announced the leak, implicating another hacker, ‘IntelBroker,’ linked to a November 2024 breach.

3. **Details of Exposed Data:** The leaked records contain customer information such as full names, physical addresses, purchase details, dealer information, and record timestamps. Although not highly sensitive, the data poses risks for phishing and social engineering attacks.

4. **Data Distribution Method:** The data was not sold but offered to registered members of the hacker forum for a minimal fee of around $2.

5. **Ford’s Response:** A spokesperson confirmed Ford is actively investigating the allegations regarding the breach.

6. **Credibility of Claims:** IntelBroker’s involvement adds credibility to the allegations, given their history of confirmed breaches at notable organizations like Cisco, Nokia, Europol, and T-Mobile.

7. **Global Data Exposure:** The exposed records include locations from various parts of the world, including the United States.

8. **Risk Mitigation Advice:** It is advised to treat unsolicited communications with caution and to avoid divulging personal information.

9. **Update on Investigation (11/20):** Ford later clarified that there was no breach of its systems or customer data. The situation involved a third-party supplier and a small number of publicly available business addresses, which has since been resolved.

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