November 25, 2024 at 04:12PM
Blue Yonder faced significant disruptions due to a ransomware attack on November 21, impacting its managed services for clients, including UK grocery chains. The company is collaborating with cybersecurity firms for recovery but has not provided a timeline for service restoration. High-profile customers include Morrisons and Sainsbury.
### Meeting Takeaways
1. **Incident Overview**: Blue Yonder experienced a ransomware attack on November 21, 2024, resulting in significant disruptions to its managed services hosting environment, particularly affecting UK grocery store chains.
2. **Company Profile**:
– Parent Company: Panasonic
– Revenue: Over $1 billion annually
– Employees: Approximately 6,000
– Notable Clients: 3,000 customers, including DHL, Renault, Bayer, Morrisons, Nestle, Tesco, and Procter & Gamble.
3. **Impact on Clients**:
– Morrisons has reverted to a slower backup process due to the disruptions.
– Sainsbury reported having contingency plans to manage the impact of the incident.
4. **Current Status**:
– Blue Yonder is actively working with external cybersecurity firms on recovery efforts and has implemented defensive and forensic protocols.
– No suspicious activity has been detected in their public cloud environment.
– Customers are advised to monitor the customer update page for ongoing information; no timelines for complete service restoration have been provided yet.
5. **Ongoing Monitoring**:
– The situation remains unresolved, with no recent updates from Blue Yonder. An announcement from any ransomware group taking responsibility for the attack has not been observed.
6. **Next Steps for Clients**:
– Clients should stay informed through Blue Yonder’s updates and prepare for potential delays in service restoration.