December 2, 2024 at 08:36PM
Amazon Web Services (AWS) has launched a new incident response service, combining automation and human intervention, with a starting price of $7,000 per month. The service offers 24/7 support, threat analysis, and centralized tools for managing security incidents, available in 12 global regions. Pricing increases with AWS spending tiers.
### Meeting Takeaways: AWS Incident Response Service
1. **New Service Launch**:
– Amazon Web Services (AWS) has introduced a new incident response service designed to integrate automation with human oversight to enhance protection of customer accounts.
2. **Pricing Structure**:
– **Minimum Monthly Cost**: $7,000
– **Pricing Tiers**:
– **Tier 1**: $7,000 for $0 to $125,000 AWS spend.
– **Tier 2**: Previous tier + 5% on $125,000 to $250,000.
– **Tier 3**: Previous tier + 3.5% on $250,000 to $500,000.
– **Tier 4**: Previous tier + 1.5% on $500,000 to $1 million.
– **Tier 5**: Previous tier + 0.5% on spend above $1 million.
3. **Market Context**:
– The pricing has faced scrutiny on social media, with users like Eric Hammond expressing concerns about costs.
– The service’s launch is part of AWS’s strategy to enhance its security offerings, responding to competitive movements from Google and Microsoft in the cloud security space.
4. **Service Components**:
– **Monitoring and Detection**: Integrates data from Amazon GuardDuty and third-party products via AWS Security Hub, using AI and ML for incident prioritization.
– **Centralized Console**: Allows customers to manage security notifications, permissions, and communication during incidents.
– **24/7 Support**: Includes access to the AWS Customer Incident Response Team (CIRT) for ongoing support during security events.
– **Self-Service Options**: Provides tools for customers to conduct their own incident response investigations and coordinate with third-party vendors.
5. **Availability**:
– The service is currently operational in 12 global AWS regions, including various locations in the United States, Asia Pacific, Canada, and Europe.
6. **Future Outlook**:
– The effectiveness and customer reception of the AWS Incident Response Service will be monitored to assess whether customers perceive value in its offerings given the high price point.
This summary captures the critical points from the meeting notes regarding AWS’s new incident response service and its implications for customers and the market.