December 11, 2024 at 02:11PM
Microsoft has removed the compatibility block for Windows 11 24H2 upgrades after resolving USB connection issues affecting certain scanners. Users were advised against manual updates until the issue was fixed. The KB5048667 update is crucial for improving performance, but some may experience a delay before receiving the upgrade.
### Meeting Takeaways:
1. **Windows 11 24H2 Upgrade Update:**
– Microsoft has removed the compatibility block on Windows 11 24H2 upgrades after resolving USB connection issues related to certain scanners.
2. **Issue Confirmation:**
– The bug, affecting devices that do not switch from eSCL (eScanner Communication Language) to USB mode, was acknowledged two weeks ago following numerous reports across various online platforms.
3. **Initial Safeguards:**
– A safeguard hold was implemented to prevent further upgrades until the issue was resolved. Users were advised against manual updates using the Installation Assistant or Media Creation Tool.
4. **Affected Devices:**
– The issue impacts standalone scanners, multi-function printers, fax machines, modems, and other eSCL-compatible devices.
5. **Resolution Provided:**
– The problem was rectified with the KB5048667 cumulative update released during the latest Patch Tuesday.
6. **Recommendation:**
– Microsoft encourages users to install the latest security update (KB5048667) as it includes critical improvements and issue resolutions.
7. **Upgrade Offering Timeline:**
– Users may experience a wait of up to 48 hours after installing the update before receiving the Windows 11 24H2 upgrade, with a recommendation to restart devices for faster processing.
8. **Additional Safeguards:**
– A new safeguard hold has been put in place for devices with incompatible Intel Smart Sound Technology audio drivers due to BSOD issues.
– Upgrades are also blocked for systems with outdated Google Workspace Sync installations which cause Outlook-related errors.