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BetterHelp Customers Begin Receiving Refund Notices From $7.8M Data Privacy Settlement, FTC Says

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May 9, 2024 at 08:57AM BetterHelp customers are now able to claim refunds from a $7.8 million settlement after the U.S. Federal Trade Commission accused the company of sharing sensitive health data with advertisers. Around 800,000 individuals are eligible for refunds of approximately $10 each, covering services used between August 2017 and December 2020. Notifications … Read more

BetterHelp to pay $7.8 million to 800,000 in health data sharing settlement

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May 7, 2024 at 12:50PM BetterHelp has agreed to a $7.8 million settlement with the FTC over misuse of consumer health data for advertising. The platform, founded in 2013, offers mental health counseling through various channels. The FTC investigation revealed data collection without consent and sharing with several platforms. Refunds for eligible consumers will be … Read more