AutoCanada Hit by Cyberattack

August 15, 2024 at 06:39AM AutoCanada, a major Canadian car dealership, disclosed a cyberattack on August 11, resulting in disruptions to internal IT systems. The company is working with cybersecurity experts to contain and investigate the incident’s scope and impact. While the full extent is not yet known, disruptions are anticipated until systems are fully … Read more

Sonic Automotive says ransomware-linked CDK software outage cost it $30M

August 6, 2024 at 12:55PM Sonic Automotive reported a $30 million loss due to CDK Global’s ransomware attack, with $11.6 million attributed to staff compensation. Despite shareholder confidence, there was a $0.64 drop in diluted EPS, affecting Q2 earnings. Competitors like AutoNation also experienced substantial EPS decreases. Economic consultants estimated CDK customers’ total losses to … Read more

AutoNation Says CDK Global Ransomware Attack Impacted Earnings

July 16, 2024 at 08:01AM AutoNation reported a negative impact on quarterly earnings due to a ransomware attack that disrupted CDK Global’s systems. The incident affected core functions, with an estimated impact of $1.50 per share. While most systems have been restored, certain integrations remain unavailable. However, AutoNation expects no material impact on its overall … Read more

Car dealer software slinger CDK Global said to have paid $25M ransom after cyberattack

July 12, 2024 at 07:58PM CDK Global faced a ransomware attack leading to a reported $25 million Bitcoin ransom payment. Services were restored to US car dealerships after a two-week outage. The ransom payment was made to the BlackSuit ransomware operators. The financial impact exceeded the ransom and unresolved issues persist. CDK has not provided … Read more

CDK Global says all dealers will be back online by Thursday

July 1, 2024 at 03:24PM CDK Global aims to restore access to its dealer management system and other applications following a ransomware attack. The attack caused widespread outages, forcing car dealerships to resort to manual processes and prompting CDK to take down its IT systems. The attacker, BlackSuit ransomware gang, is now negotiating with CDK … Read more

Car Dealerships in North America Revert to Pens and Paper After Cyberattacks on Software Provider

June 25, 2024 at 06:43AM Major disruptions have hit North American car dealerships following cyberattacks on CDK Global, impacting operations and causing delays for car buyers. Several dealership chains implemented alternative processes to continue operations. CDK serves more than 15,000 retail locations in North America and the outage is expected to last several days. Customers … Read more

Car dealers stuck in the slow lane after cyber woes at software biz CDK

June 24, 2024 at 02:08PM Several US companies filing Form 8-Ks with the SEC have referenced a cyber incident affecting CDK Global, a major software provider for car dealerships. The incident has disrupted business operations, leading affected companies to deploy mitigation strategies. CDK has faced two system shutdowns and is reportedly considering a ransom payment … Read more

CDK warns: threat actors are calling customers, posing as support

June 21, 2024 at 07:02AM CDK Global has issued a warning to customers about unauthorized calls from bad actors posing as CDK agents. The warning follows cyberattacks that caused system shutdowns, disrupting car dealership operations. CDK has set up automated voice response lines for customer updates, cautioning customers against responding to non-CDK communications. There is … Read more

Disruptions at Many Car Dealerships Continue as CDK Hack Worsens

June 21, 2024 at 05:33AM CDK Global, a software provider for US car dealerships, faced a cyber incident, leading to substantial disruptions. With over 15,000 dealers affected, operations were halted, and some resorted to pen and paper. Initially working on restoring systems post-hack, CDK subsequently encountered another cyber incident, intensifying disruptions. Expectations suggest the systems … Read more

CDK Global hacked again while recovering from first cyberattack

June 20, 2024 at 11:38AM CDK Global, a car dealership SaaS platform, suffered a second breach as they were restoring systems from a prior cyberattack. The breach caused a massive outage in car dealerships’ operations. While attempting to restore services, they were hit again, prompting a shutdown. This impacts car sales and services for both … Read more