A Necessary Digital Odyssey of RPA and AI/ML at HUD
March 12, 2024 at 11:32PM Summary: HUD encountered operational challenges during the US Government shutdown leading to the deployment of Robotic Process Automation (RPA) and Artificial Intelligence/Machine Learning (AI/ML). RPA was used to automate monitoring of housing contracts, addressing fragilities in HUD’s legacy systems. AI/ML and big data analysis were employed to understand federal regulation … Read more