Washington courts grapple with statewide outage after ‘unauthorized activity’

November 5, 2024 at 09:39AM A statewide IT outage in Washington courts is linked to “unauthorized activity,” causing service disruptions. The Administrative Office of the Courts is securing systems and restoring services, although intermittent access issues may arise. Courts will continue with essential operations, and updates will be provided as the situation develops. ### Meeting … Read more

Financial institutions told to get their house in order before the next CrowdStrike strikes

November 2, 2024 at 05:38AM The UK’s Financial Conduct Authority (FCA) urges financial institutions to enhance resilience against IT failures, highlighted by CrowdStrike’s significant outage affecting major banks and services. Compliance with FCA’s PS21/3 rules is necessary by March 2025. Delta Air Lines is suing CrowdStrike for losses related to the incident, alleging negligence. **Meeting … Read more

Delta officially launches lawyers at $500M CrowdStrike problem

October 28, 2024 at 10:20AM Delta Air Lines is suing CrowdStrike for approximately $500 million in lost revenue due to a severe IT outage in July that led to 7,000 canceled flights affecting over a million customers. CrowdStrike argues Delta’s claims stem from misinformation and inadequate IT infrastructure, while the airline navigates a federal investigation. … Read more

Crowdstrike: Delta Air Lines refused free help to resolve IT outage

August 5, 2024 at 04:10PM Delta Air Lines and CrowdStrike are embroiled in legal disputes as the cybersecurity firm alleges that Delta’s prolonged IT outage resulted from inadequate disaster recovery plans. Additionally, Delta reportedly declined complimentary on-site assistance to restore Windows devices. Based on the meeting notes, it appears that there are ongoing legal disputes … Read more

CrowdStrike unhappy about Delta’s ‘litigation threat,’ claims airline refused ‘free on-site help’

August 5, 2024 at 08:41AM CrowdStrike rejects Delta’s claims of gross negligence leading to IT outage. They reiterate their apology, offer support, and criticize Delta’s litigation threat. Delta also considers litigation against Microsoft. Majority of CrowdStrike customers recovered, but lingering issues persist. CrowdStrike faces declining share price and a lawsuit over update rollout. They assert … Read more

CrowdStrike meets Murphy’s Law: Anything that can go wrong will

July 26, 2024 at 02:44PM CrowdStrike’s recent Windows debacle caused a massive IT outage, impacting flights, healthcare, and 911 systems. The failure was traced to a “logic error” in a routine sensor configuration update, revealing testing shortcomings and inadequate initial response. The incident underscores the need for rigorous testing and fail-safe mechanisms when dealing with … Read more

Windows Patch Tuesday update might send a user to the BitLocker recovery screen

July 24, 2024 at 11:12AM Some Windows devices encounter a BitLocker recovery screen after installing July’s update, affecting versions from Windows 10 to Windows 11 on the client side, and Windows Server 2008 to Windows Server 2022 on the server side. Microsoft confirmed the issue and advised affected users to have their recovery key or … Read more

Panera Bread Fuels Ransomware Suspicions With Silence

April 5, 2024 at 04:01PM Panera Bread experienced outages in its ordering system, mobile apps, and loyalty programs on March 22. The disruption slowed operations, but stores remained open. Two weeks later, systems and customer service operations are back online. Complaints about transparency and concerns over personal data leaks have been raised, with suspicions of … Read more

Mortgage lender giant Mr. Cooper hit by cyberattack impacting IT systems

November 2, 2023 at 02:13PM U.S. mortgage lending company Mr. Cooper experienced a cyberattack that led to the shutdown of its IT systems, including its online payment portal. Customers were unable to log in and pay their mortgages or loans. Mr. Cooper confirmed the cyberattack and initiated response protocols, including shutting down certain systems. The … Read more

British Library knocked offline by weekend cyberattack

October 31, 2023 at 03:08PM The British Library is currently experiencing a major IT outage and cyber incident, affecting online systems and services, including its website, phone lines, and on-site library services. The incident is being investigated with the support of the National Cyber Security Centre. The library has not yet provided details on the … Read more