May 16, 2024 at 01:31PM Microsoft has provided a temporary fix for a known issue preventing Microsoft 365 customers from replying to encrypted emails using the Outlook Desktop client. The issue affects customers on Current Channel Version 2402 and higher. A workaround suggests using new Outlook or Outlook Web Access temporarily. Additionally, reverting to the … Read more
March 1, 2024 at 11:09AM Microsoft has resolved an issue impacting some Microsoft 365 users’ Outlook desktop clients, related to connecting to email servers via Exchange ActiveSync. The known issue affects users on Version 2401 Build 17231.20182, which has been rectified in Version 2402 Build 17328.20068 and higher. Affected users were also provided with a … Read more
January 29, 2024 at 01:25PM Microsoft is investigating a connection issue affecting Outlook.com accounts in various email clients, including Outlook 2013, 2016, and Microsoft 365, as well as Thunderbird and mobile apps. Users reported sign-in problems and repeated password prompts. The Outlook Team is working on a fix, and affected customers are advised to use … Read more
December 8, 2023 at 01:53PM Microsoft has acknowledged a new issue affecting Outlook for Microsoft 365 users, causing email-sending problems due to nested folders. The problem is related to an older issue concerning mailboxes with more than 500 shared folders. Workarounds include reducing nested folders, keeping mailbox folders collapsed, and avoiding certain online actions in … Read more
October 17, 2023 at 10:04AM Microsoft has resolved a known issue with Outlook for Microsoft 365 users that was causing slow starts and freezes. The problem occurred during cache re-priming and was related to difficulties in determining the default state of the cache. A fix has been released in the Beta Channel and will roll … Read more