#UserSupport

Microsoft fixes Word bug that deleted users’ saved documents

by

October 9, 2024 at 12:48PM Microsoft has resolved a bug in Word for Microsoft 365 version 2409 that caused documents to be deleted instead of saved if filenames included the # symbol or had capitalized extensions. Users should restart Office apps for the fix and can utilize workarounds if they still experience issues. ### Meeting … Read more

It’s not just you: ChatGPT is down worldwide

by

March 25, 2024 at 06:23PM ChatGPT experienced a widespread outage on March 25, leaving thousands of users unable to access the service. Upon attempting to use ChatGPT, users encountered a blank screen and missing chat history. This outage, affecting the U.S., Europe, Asia, Japan, Australia, and other regions, began within the last 10 minutes. OpenAI … Read more