CrowdStrike apologizes to Congress for ‘perfect storm’ that caused global IT outage

September 24, 2024 at 09:31PM CrowdStrike apologized for the chaos caused by a faulty software update, leading to crashes, flight delays, and service disruptions. During a US House subcommittee hearing, senior VP Adam Meyers explained the issue and highlighted improved update processes. Lawmakers questioned the need for kernel access, with potential implications for the industry. … Read more

CrowdStrike Releases Root Cause Analysis of Falcon Sensor BSOD Crash

August 6, 2024 at 02:06PM CrowdStrike released a root cause analysis explaining a software update crash that affected Windows systems globally. The mishap was attributed to security vulnerabilities and process gaps, resulting in a system crash. CrowdStrike outlined the technical issues and pledged to collaborate with Microsoft for more secure access to the Windows kernel. … Read more

CrowdStrike: ‘Content Validator’ bug let faulty update pass checks

July 24, 2024 at 10:24AM CrowdStrike released a Preliminary Post Incident Review explaining that a faulty Falcon update caused millions of Windows systems to crash due to a bug in the Content Validator. The issue stemmed from a problematic content configuration meant to gather telemetry on new threat techniques. CrowdStrike acknowledged inadequate testing and is … Read more

CrowdStrike Explains Friday Incident Crashing Millions of Windows Devices

July 24, 2024 at 05:27AM CrowdStrike attributed a widespread Windows outage to a faulty update to its Falcon platform. The update, including Rapid Response Content, led to crashes on Windows systems using sensor version 7.11 and above. CrowdStrike is enhancing its testing processes and error handling mechanisms to prevent future disruptions and plans to deploy … Read more

CrowdStrike blames a test software bug for that giant global mess it made

July 24, 2024 at 01:22AM CrowdStrike attributed last week’s mass crash to a bug in its own test software, Falcon Sensor. The incident report detailed the use of “Template Instances” to detect threats, and how a bug in the Content Validator resulted in a “dud” release, leading to a Windows OS crash on around 8.5 … Read more

How did a CrowdStrike config file crash millions of Windows computers? We take a closer look

July 23, 2024 at 05:01PM CrowdStrike’s Falcon platform update caused widespread crashes on Microsoft Windows machines, impacting 674,620 enterprise customer relationships. The flawed configuration file triggered system-wide crashes due to logic errors, disrupting global operations. The update aimed to detect and block malicious named pipe usage by malware, but the malformed file led to system … Read more

CrowdStrike Says Logic Error Caused Windows BSOD Chaos

July 20, 2024 at 01:06AM CrowdStrike’s routine sensor update on July 19, 2024 triggered a logic error, causing critical Windows systems to crash globally. This issue was not caused by a cyberattack, affecting only Windows systems with Falcon sensor. The US cybersecurity agency CISA is collaborating with partners to assess impacts and support remediation efforts. … Read more

CrowdStrike code update bricking Windows machines around the world

July 19, 2024 at 02:51AM CrowdStrike’s update to its product is causing Windows PCs to crash, displaying the Blue Screen of Death and becoming unable to reboot due to an issue with csagent.sys. The company has issued an advisory and is working to resolve the problem with its Falcon Sensor, meant to block attacks but … Read more