#CustomerCompensation

Delta: CrowdStrike’s offer to help in Falcon meltdown was too little, too late

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August 8, 2024 at 06:38PM Delta accuses CrowdStrike of attempting to shift the blame for an IT meltdown caused by faulty software, impacting over 8 million computers. Delta’s attorney states the IT fiasco cost the airline over $500 million and suggests a lawsuit is likely. CrowdStrike’s response and support offer were deemed untimely and inadequate … Read more

Former AT&T customers get $6.3 million in data throttling refunds

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April 12, 2024 at 12:04PM The FTC is distributing $6.3 million in refunds to 267,000 former AT&T Wireless customers due to a data throttling settlement. AT&T was accused of not disclosing limitations on “unlimited” data plans, affecting tasks like web browsing and video streaming. Current consumers received $52 million in compensation earlier, with former customers … Read more